Standard of Care

At 387 Veterinary Centre, we strive to provide a very high level of care for our patients, your pets, whilst providing the very best personal and compassionate service for you, the owner, too. We run 15 minute consultations (rather than the standard 10 minute appointments you’ll find at most vets) because we don’t believe a quality level of service can be provided in 10 minutes. The extra time allows us to be more thorough when examining your pets, and means that our appointments are more likely to run on time.

We offer you real peace of mind because Hamish Duncan, vet and owner of 387 Veterinary Centre, holds the highest medical qualification in the area (certificate in Small Animal Medicine).This means that your concerns and your pet’s illness will be dealt with from a strong, certified knowledge base as well as extensive in-practice experience.

As Hamish is the only vet at 387 Veterinary Centre you will always see the same vet at every visit. This enables us to get to know you and your pets – and you to get to know us better too. We feel that a quality veterinary service is built on a relationship between the vet, the practice, the owner and the pet.

Fair and competitive pricing

We believe our prices are honest and competitive. Because we give you more of our time (15 minute appointments for both consultations and vaccinations) you actually get more for your money. We respect our clients and want you to feel you get excellent value for our professional care, so we always charge fairly and consistently.

Make visiting the vet a pleasure!

Getting to 387 Veterinary Centre is easy:

  • We are located on a main trunk road (A34) – easy to find and easy to get to!
  • No need to fight traffic going into Wolverhampton, Walsall, or Cannock
  • Jones Lane and cross country roads bring you directly to the practice making access from Norton Canes, Brownhills, Pelsall and other areas east of Great Wyrley simple whilst avoiding busier roads
  • A free car park provides off-road parking
  • A turning area and widened entrance makes getting in and out of the car park easy

Time is precious:

  • We run 15 minute appointments so we can dedicate more time to you and your pet
  • 15 minute appointments help us to run to schedule so that you are not kept waiting

Feel comfortable during your visit:

  • Wait for your appointment in our comfortable reception area and browse through leaflets advising on all aspects of pet care
  • Feel free to ask our qualified Veterinary Nurse, Nicky, any questions about pet management or diet
  • A dog-free area in the waiting room helps to keep cats and smaller pets calm
  • Our large consulting room offers seating for your comfort during consultations

Neutering

We recommend neutering both dogs and cats, females (spaying) and males (castration), at 6 months of age. Research shows that there are no significant disadvantages to neutering dogs/bitches before puberty, and that the surgery is simpler and that the animals recover much faster.

The benefits of neutering dogs include:

Females:

  • No further seasons
  • No unwanted pregnancies
  • No phantom or false pregnancies
  • No potentially life threatening womb infections (pyometra)
  • Massive reduction in the risk of developing mammary cancers (if neutered at a young age)

Males:

  • More biddable nature and easier to train
  • Less frustrated
  • Less likely to inappropriately mark territory (including indoors)
  • Cannot develop testicular tumours
  • Massive reduction in the risk of developing prostate disease

Why choose 387 Vets to neuter your dog?

We treat neuterings with the same standard of care as all other surgical procedures. Although we have reduced our neutering prices to make them as cost effective as possible we do not compromise on safety or sterility. Reasons to choose us:

  • Every dog or cat that we anaesthetise has a dedicated intravenous catheter
  • Every dog or cat that we anaesthetise receives intravenous fluid therapy during anaesthesia
  • Every dog or cat that we anaesthetise receives gaseous anaesthesia
  • Every anaesthetised animal is monitored with a pulse oximeter
  • Every operation is performed using sterile gloves and single-use disposable sterile drapes
  • Bitch spays have small wounds and no external sutures = quick to heal and minimal scarring.

Vaccinations

Recent research by the animal health company Intervet has shown that a significant number of serious and deadly diseases have been reported in the West Midlands area. During the most recent 2007 survey, 62 per cent of veterinary practices reported incidents of the killer dog disease, parvovirus, during the previous 12 months, while leptospirosis, which can also be transmitted to people, was seen by 43 per cent of veterinary practices in the UK. Cat flu was seen by 78 per cent of the nation’s vets during a one month period making this the most common cat disease reported. Ongoing mild weather conditions continue to put rabbits at risk of myxomatosis, a fatal disease spread by biting insects, which is particularly prevalent in the autumn.

Many people are not aware that parvovirus is on the increase, that cats can die from flu or that pet rabbits are at risk from myxomatosis, a fatal disease commonly believed only to occur amongst rabbits in the wild. Vaccinating pets is absolutely vital to their health and wellbeing.

Feline Friendly Policy

We have a dedicated ‘dog-free’ zone in the waiting area to help cats feel as calm and safe as possible during your visit. Within the practice cats are kept in a separate room to the dogs to reduce stress and noise, and help them feel safe.

We are a member of the Feline Advisory Bureau (FAB) because we are serious about the quality of care we can offer your cats. FAB promotes the health and welfare of cats through improved feline knowledge.

To learn more about FAB visit: www.fabcats.org

Supporting the Environment

At 387 Veterinary Centre we also care about the environment and we are very proud to have a green environmentally friendly policy. We will donate 20p to Sustrans (the UK’s leading transport charity) each time a client comes to the practice on foot, by bicycle or public transport.